Privacy Policy

At HappyWellDirect ("we," "us," or "our"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website happywelldirect.com (the "Site").

Information We Collect

Information You Provide Directly

We may collect information that you voluntarily provide to us, including:

• Contact information (name, email address) when you contact us
• Feedback, comments, or questions you submit through our contact forms
• Information you provide when subscribing to our newsletter (if applicable)
• Any other information you choose to provide

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• IP address and general location information
• Browser type and version
• Operating system
• Pages visited and time spent on our Site
• Referring website or source that led you to our Site
• Device information (mobile device ID, screen resolution, etc.)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our Site. Cookies are small text files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and performance
• Provide personalized content and advertisements
• Track affiliate links and referrals

How We Use Your Information

We use the information we collect for the following purposes:

• Communication: To respond to your inquiries, provide customer support, and send requested information
• Website Improvement: To analyze usage patterns, improve our content, and enhance user experience
• Content Personalization: To provide relevant health and wellness information based on your interests
• Marketing: To send newsletters, updates, and promotional materials (with your consent)
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Security: To protect against fraud, abuse, and security threats

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or providing services to you, including:

• Web hosting providers
• Analytics services (such as Google Analytics)
• Email marketing platforms
• Customer support tools

Affiliate Programs

We participate in affiliate marketing programs, including Amazon Associates. When you click on affiliate links and make purchases, we may receive a commission. The affiliate partners may collect information about your purchases, but we do not share your personal contact information with them.

Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Subpoenas, court orders, or legal processes
• Government or law enforcement investigations
• Requests to protect our rights, property, or safety
• Suspected fraud, security breaches, or illegal activities

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis
• Secure hosting and storage solutions

Your Rights and Choices

Access and Correction

You have the right to access, update, or correct your personal information. Contact us if you need to review or modify the information we have about you.

Opt-Out

You may opt out of receiving marketing communications from us by:

• Clicking the "unsubscribe" link in our emails
• Contacting us directly at the information provided below
• Updating your preferences in your account settings (if applicable)

Data Deletion

You may request that we delete your personal information, subject to certain legal and legitimate business reasons for retention.

Third-Party Links

Our Site may contain links to third-party websites, including product pages on Amazon and other retailers. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately, and we will take steps to delete it.

International Users

Our Site is operated from the United States. If you are accessing our Site from outside the United States, please note that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post any changes on this page and update the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect and how it's used
• The right to delete personal information we've collected
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

Last Updated: January 1, 2025